Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use Tweetfinder.

Last updated: October 3, 2025

1. Introduction

Tweetfinder ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and Chrome extension (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Important: Tweetfinder does not store, cache, or collect any Twitter data, tweets, or user content from Twitter. We only collect information necessary to provide our Service.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Information: Email address, name (if provided) when you create an account
  • Saved Searches: Search queries and filters you choose to save for future use
  • Communication: Messages you send to us through support channels

2.2 Information We Collect Automatically

  • Usage Data: How you interact with our Service, pages visited, features used
  • Technical Data: IP address, browser type, device information, operating system
  • Log Data: Server logs, error reports, performance metrics
  • Analytics: Aggregated usage statistics to improve our Service

2.3 Information We Do NOT Collect

  • Twitter data, tweets, or user content from Twitter
  • Personal information from Twitter users
  • Search results or cached Twitter content
  • Social media profiles or connections
3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To provide, maintain, and improve our Service
  • Account Management: To create and manage your account, authenticate users
  • Saved Searches: To store and retrieve your saved search queries and preferences
  • Communication: To respond to your inquiries and provide customer support
  • Analytics: To understand how our Service is used and improve user experience
  • Security: To protect against fraud, abuse, and security threats
  • Legal Compliance: To comply with applicable laws and regulations

Legal Basis: We process your information based on your consent, our legitimate interests in providing the Service, and to fulfill our contractual obligations.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our Service (e.g., hosting, analytics)
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given us explicit consent to share your information

Third-Party Service Providers: We use services like Vercel for hosting and Supabase for database management. These providers have their own privacy policies and security measures.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure hosting infrastructure with industry-standard protections

Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy.

  • Account Data: Retained until you delete your account or request deletion
  • Saved Searches: Retained until you delete them or your account is deleted
  • Usage Analytics: Aggregated data may be retained for up to 2 years for service improvement
  • Log Data: Retained for up to 90 days for security and debugging purposes

When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing of your information
  • Objection: Object to processing of your information for certain purposes

How to Exercise Your Rights: Contact us at support@tweetfinder.io with your request. We will respond within 30 days and may require verification of your identity.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the Service to function properly (authentication, preferences)
  • Analytics Cookies: Help us understand how users interact with our Service
  • Functional Cookies: Remember your preferences and settings

Cookie Management: You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

9. Third-Party Services

Our Service integrates with third-party services. These services have their own privacy policies and data practices:

  • Twitter: We redirect users to Twitter's search interface but do not access Twitter data
  • Vercel: Our hosting provider (privacy policy: vercel.com/legal/privacy-policy)
  • Supabase: Our database provider (privacy policy: supabase.com/privacy)
  • LemonSqueezy: Payment processing (privacy policy: lemonsqueezy.com/privacy)

We encourage you to review the privacy policies of these third-party services to understand their data practices.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child under 13, we will delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.

For transfers from the European Economic Area (EEA), we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions by the European Commission.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • Displaying a notice on our Service

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@tweetfinder.io

Website: https://tweetfinder.io

We will respond to your privacy-related inquiries within 48 hours during business days.

This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.